State Farm® Insurance Agent Cindy Puckett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Bush
November 5, 2024
5
out of
5
rating by Linda Bush
"Cindy is very professional and the sweetest and person I’ve ever dealt with on insurance. I had Progressive prior and there is no comparison, she by far outshines them! State Farm is lucky to have her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Thad Jones
November 1, 2024
5
out of
5
rating by Thad Jones
"As a general rule, I do not usually comment of interactions I have in the business community. However in my latest interaction with Renee Webber with State Farm’s Cindy Puckett agency, my expectations were exceeded and pleasantly so. I started this interaction at the last minute, on a Friday the had to either be complete by Monday or not at all. This was an Auto policy and qualification of a Homeowners and Personal Umbrella Policy. Ms. Webber went way beyond my expectations to accommodate me, including communication through the weekend to make this happen. I could not be more satisfied with the outcome of this transaction and highly recommend that is you have any insurance needs, that you reach out to the Cindy Pucket Agency and Renee Webber. Thad"
We responded:
"Thank you for your 5-star positive review. We are delighted to hear that we exceeded your expectations and that we were able to help. Clear communication and availability, even over the weekend, are priorities for us because we want to make sure that everything goes smoothly for our customers. Your satisfaction means everything and we are happy you are a client. I am glad that Renee was able to help."
John
October 11, 2024
5
out of
5
rating by John
"My experience at Cindy Puckett State Farm was very pleasant. Rene, Anna and Michelle were welcoming, friendly and helpful. Rene explained the various items of the policies in a clear and thorough way, answering all of my questions."
We responded:
"Thank you for your review. We are thrilled you had such a great experience. We look forward to continuing providing you with excellent service. Thank you for your business."
Sharonda Lee
May 21, 2024
5
out of
5
rating by Sharonda Lee
"I love State Farm! Monique has been a life saver for all my questions and insurance needs! Thank you for all you do to make things go so smoothly!!"
We responded:
"Thank you for your kind words. We are thrilled to hear that Monique has been such a big help with your insurance. We strive to provide the best service possible. Please don't hesitate to reach out if you need any further assistance. "
Teresa Cole
May 21, 2024
5
out of
5
rating by Teresa Cole
"Always helpful and informed and fast! Love this office!"
We responded:
"Thank you so much for your wonderful review. We pride ourselves on our customer service and educating insureds. We appreciate your kind words. "
David Hale
April 12, 2024
5
out of
5
rating by David Hale
"Been working with Cindy Puckett for years now and really can't say enough good things. Always been helpful assisting us with all things insurance and being able to do so effortlessly leaves me with a sigh of relief. You want to go to the office? It's great. You just need something covered quickly? It's great. Call, text, email, or appointment has always been a delight."
We responded:
"Thank you so much for your kind words! We are thrilled to hear that our service has been great and that it is easy to do business with my office. If you need anything else, please reach out. We are here to help!"
Lucas Gobble
April 2, 2024
5
out of
5
rating by Lucas Gobble
"Renee was outstanding!!! All around excellent customer service. She helped me understand my policy and answered any questions I had regarding it. I am extremely grateful for her assistance regarding my policy!"
We responded:
"Thank you for your glowing review! We are delighted to hear that Renee provided outstanding service and answered your questions. If you need anything else, don't hesitate to reach out. We are here to help!"
Kelly Tomberlain
March 3, 2024
5
out of
5
rating by Kelly Tomberlain
"Very attentive to time sensitive items. Someone always there to answer the phone. Great bunch of folks."
We responded:
"Thank you for your positive review. I am delighted to hear that you had a positive experience with my office. Being available to answer the phone and help with what you need is a top priority for us. We are committed to providing excellent customer service. Thank you and feel free to contact us if you need anything else. "
Zac Robinson
February 13, 2024
5
out of
5
rating by Zac Robinson
"Cidney is a lifesaver! She helped me reduce my car insurance from progressive’s $180 to State Farm’s $120 per month, all while maintaining my coverage. She made the whole process easy and we were done in a matter of minutes highly recommended."
We responded:
"Thank you for your kind words. We are thrilled to hear that we were able to save you money on your insurance and to make the process so easy. We strive to provide our customers with the best possible service and value. We are here to help so don't hesitate to reach out if you need assistance."
Johnice Ellis
January 22, 2024
5
out of
5
rating by Johnice Ellis
"Renee was Awesome! She demonstrated excellent customer service by being patient and helpful with my questions. This ensured I understood the terms of my policy. Thank you again for your assistance today!"
We responded:
"We are delighted to hear about Renee's outstanding customer service. Renee is an excellent team member who goes above and beyond to help make sure you understand what you have. Thank you for your review. "
zachary metzler
December 28, 2023
5
out of
5
rating by zachary metzler
"Always extremely helpful, answers the phone every time, and it's quick to get stuff done."
We responded:
"Thank you for your positive feedback. We are glad to hear that our service is consistently helpful. We try to go above and beyond to help all our clients. Thank you for your review. "
Ian Manning
December 27, 2023
5
out of
5
rating by Ian Manning
"I truly felt like I was receiving expert and professional help. They service was extremely fast and was so informative!! Definitely recommend!!"
We responded:
"We are delighted to hear about your positive experience with our professional assistance. Providing fast and informative service is one of our top priorities @ Cindy Puckett State Farm, and we are thrilled that we were able to meet your expectations. Thank you for taking the time to share your feedback with us. We are here to help whenever you need us!"
Zlatko Hundur
December 19, 2023
5
out of
5
rating by Zlatko Hundur
"Cindy and Monique! Thank you for your help with all of our insurance needs. You guys were SUPER helpful and I am grateful to get much better coverage at a lower rate."
We responded:
"Zlatko- We are thrilled to hear about your experience with our office. Our team works hard to provide excellent service and we appreciate your feedback. If you ever have questions or need assistance, feel free to reach out. We are here for you."
Rebecca Owens
December 19, 2023
5
out of
5
rating by Rebecca Owens
"Cindy and Renee have been absolutely wonderful! They are prompt, helpful, and kind."
We responded:
" We work hard to provide excellent service and we appreciate your positive feedback. Thank you for choosing us to be your agent. "
Richard Eichberger
December 2, 2023
5
out of
5
rating by Richard Eichberger
"I recently needed to have a notary service and dropped into their office without prior notice. There was no one available at the time. Instead of telling me they couldn’t help me; which I would have understood, they called another close-by State Farm office to see if they could help and they were able to. A special thanks to Hannah for her above and beyond the call of duty service. This office has always provided this level of service."
We responded:
"Thank you for your kind remarks. We are committed to delivering exceptional service and it is rewarding to know that we've exceeded your expectations. We appreciate your trust and the opportunity to serve you. "
Jennifer Poe
November 6, 2023
5
out of
5
rating by Jennifer Poe
"Cindy made this process so easy. I appreciate her so much"
We responded:
"Thank you, Jennifer, for your kind remarks. I'm glad we were able to help and we appreciate you choosing our agency. "
Katie Robbins
October 26, 2023
5
out of
5
rating by Katie Robbins
"Staff is ALWAYS friendly and helpful. Easy to work with as well. Very pleased with my experience as a customer of Cindy Puckett and team."
We responded:
"Thank you Katie. I'm delighted to know that you had such a positive experience. Thank you for choosing us."
Vickie Meseke
September 15, 2023
5
out of
5
rating by Vickie Meseke
"Always great service! Very knowledgeable abd helpful."
We responded:
"Thank you Vickie. We appreciate your kind words and thank you for choosing our agency. "
Mark Camire
August 22, 2023
5
out of
5
rating by Mark Camire
"Great service"
We responded:
"Thank you Mark for your kind words. We work hard to provide great customer service and we appreciate your review. "
Kacy Morgan
August 9, 2023
5
out of
5
rating by Kacy Morgan
"Renee is the best! She helped me switch my auto insurance and save money and the entire process was very fast and easy! Switch to State Farm today!"
We responded:
"Thank you for your kind words, Kacy! So glad that Renee was able to help you and save money at the same time. Thank you for trusting us with your insurance needs."
Amy Crowell
August 2, 2023
5
out of
5
rating by Amy Crowell
"Great and timely service!"
We responded:
"Thank you Amy for the wonderful review! So glad that my agency could take care of you."
Alisa Stantz
June 22, 2023
5
out of
5
rating by Alisa Stantz
"Renee was very professional and fast accommodating all my needs ."
We responded:
"Thank you for your kind words Alisa. We love having Renee and are so glad that she provided everything that you needed."
Emma Rodriguez
June 6, 2023
5
out of
5
rating by Emma Rodriguez
"Very responsive and accommodating. Renee and the team helps you sort out all types of insurance you need. We have done the house rent and car insurances with ease and will be doing the life insurance next! Reliable!"
We responded:
"Thank you Emma!! We are so happy that we have been able to help with your home and auto needs and look forward to helping better protect your loved ones by helping you get life insurance in place. "
Susan West Smith
May 17, 2023
5
out of
5
rating by Susan West Smith
"Great experience when dealing with this office. Always prompt, professional, and they go the extra mile to help with all your insurance coverage needs."
We responded:
"Thank you Susan! We're happy our office is able to help with your insurance needs!! "
Kelsey Quillen
April 10, 2023
5
out of
5
rating by Kelsey Quillen
"So helpful and love that they have time to text me to help as well!"
We responded:
"Thanks for the review Kelsey! We're glad to be of help!! "