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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharonda Lee

May 21, 2024

5  out of  5 rating by Sharonda Lee
"I love State Farm! Monique has been a life saver for all my questions and insurance needs! Thank you for all you do to make things go so smoothly!!"
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Teresa Cole

May 21, 2024

5  out of  5 rating by Teresa Cole
"Always helpful and informed and fast! Love this office!"
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David Hale

April 12, 2024

5  out of  5 rating by David Hale
"Been working with Cindy Puckett for years now and really can't say enough good things. Always been helpful assisting us with all things insurance and being able to do so effortlessly leaves me with a sigh of relief. You want to go to the office? It's great. You just need something covered quickly? It's great. Call, text, email, or appointment has always been a delight."
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Lucas Gobble

April 2, 2024

5  out of  5 rating by Lucas Gobble
"Renee was outstanding!!! All around excellent customer service. She helped me understand my policy and answered any questions I had regarding it. I am extremely grateful for her assistance regarding my policy!"
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Kelly Tomberlain

March 3, 2024

5  out of  5 rating by Kelly Tomberlain
"Very attentive to time sensitive items. Someone always there to answer the phone. Great bunch of folks."
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Zac Robinson

February 13, 2024

5  out of  5 rating by Zac Robinson
"Cidney is a lifesaver! She helped me reduce my car insurance from progressive’s $180 to State Farm’s $120 per month, all while maintaining my coverage. She made the whole process easy and we were done in a matter of minutes highly recommended."
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Johnice Ellis

January 22, 2024

5  out of  5 rating by Johnice Ellis
"Renee was Awesome! She demonstrated excellent customer service by being patient and helpful with my questions. This ensured I understood the terms of my policy. Thank you again for your assistance today!"
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zachary metzler

December 28, 2023

5  out of  5 rating by zachary metzler
"Always extremely helpful, answers the phone every time, and it's quick to get stuff done."
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Ian Manning

December 27, 2023

5  out of  5 rating by Ian Manning
"I truly felt like I was receiving expert and professional help. They service was extremely fast and was so informative!! Definitely recommend!!"
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Zlatko Hundur

December 19, 2023

5  out of  5 rating by Zlatko Hundur
"Cindy and Monique! Thank you for your help with all of our insurance needs. You guys were SUPER helpful and I am grateful to get much better coverage at a lower rate."
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Rebecca Owens

December 19, 2023

5  out of  5 rating by Rebecca Owens
"Cindy and Renee have been absolutely wonderful! They are prompt, helpful, and kind."
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Richard Eichberger

December 2, 2023

5  out of  5 rating by Richard Eichberger
"I recently needed to have a notary service and dropped into their office without prior notice. There was no one available at the time. Instead of telling me they couldn’t help me; which I would have understood, they called another close-by State Farm office to see if they could help and they were able to. A special thanks to Hannah for her above and beyond the call of duty service. This office has always provided this level of service."
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Jennifer Poe

November 6, 2023

5  out of  5 rating by Jennifer Poe
"Cindy made this process so easy. I appreciate her so much"
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Katie Robbins

October 26, 2023

5  out of  5 rating by Katie Robbins
"Staff is ALWAYS friendly and helpful. Easy to work with as well. Very pleased with my experience as a customer of Cindy Puckett and team."
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Vickie Meseke

September 15, 2023

5  out of  5 rating by Vickie Meseke
"Always great service! Very knowledgeable abd helpful."
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Mark Camire

August 22, 2023

5  out of  5 rating by Mark Camire
"Great service"
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Kacy Morgan

August 9, 2023

5  out of  5 rating by Kacy Morgan
"Renee is the best! She helped me switch my auto insurance and save money and the entire process was very fast and easy! Switch to State Farm today!"
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Amy Crowell

August 2, 2023

5  out of  5 rating by Amy Crowell
"Great and timely service!"
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Alisa Stantz

June 22, 2023

5  out of  5 rating by Alisa Stantz
"Renee was very professional and fast accommodating all my needs ."
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June 9, 2023

5  out of  5 rating by TheMiss100tn
"The women in this office are amazing! I've worked with them for years. The compassion and advice given doesn't go unnoticed. ToshaB"
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Emma Rodriguez

June 6, 2023

5  out of  5 rating by Emma Rodriguez
"Very responsive and accommodating. Renee and the team helps you sort out all types of insurance you need. We have done the house rent and car insurances with ease and will be doing the life insurance next! Reliable!"
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Susan West Smith

May 17, 2023

5  out of  5 rating by Susan West Smith
"Great experience when dealing with this office. Always prompt, professional, and they go the extra mile to help with all your insurance coverage needs."
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Kelsey Quillen

April 10, 2023

5  out of  5 rating by Kelsey Quillen
"So helpful and love that they have time to text me to help as well!"
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Auna Richardson

March 2, 2023

5  out of  5 rating by Auna Richardson
"Renee was a absolutely wonderful to work with! My new coverages were setup the same day I called. She provided me with all the information I needed to select the best insurance for my needs. I'm so happy to be back with State Farm and I could not recommend a better office/staff to work with. Thank you again!"
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Randall Webb

March 2, 2023

5  out of  5 rating by Randall Webb
"Whenever someone calls their insurance company with a claim they are always under stress. My experience with Cindy Puckett's office is that no matter who answers the phone they are always helpful, concerned, empathetic, positive, knowledgeable and professional. I couldn't ask for more in terms of help and support from my insurance company."