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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Vickie Meseke

September 15, 2023

5  out of  5 rating by Vickie Meseke
"Always great service! Very knowledgeable abd helpful."

Mark Camire

August 22, 2023

5  out of  5 rating by Mark Camire
"Great service"

Kacy Morgan

August 9, 2023

5  out of  5 rating by Kacy Morgan
"Renee is the best! She helped me switch my auto insurance and save money and the entire process was very fast and easy! Switch to State Farm today!"

Amy Crowell

August 2, 2023

5  out of  5 rating by Amy Crowell
"Great and timely service!"

Alisa Stantz

June 22, 2023

5  out of  5 rating by Alisa Stantz
"Renee was very professional and fast accommodating all my needs ."


June 9, 2023

5  out of  5 rating by TheMiss100tn
"The women in this office are amazing! I've worked with them for years. The compassion and advice given doesn't go unnoticed. ToshaB"

Emma Rodriguez

June 6, 2023

5  out of  5 rating by Emma Rodriguez
"Very responsive and accommodating. Renee and the team helps you sort out all types of insurance you need. We have done the house rent and car insurances with ease and will be doing the life insurance next! Reliable!"

Susan West Smith

May 17, 2023

5  out of  5 rating by Susan West Smith
"Great experience when dealing with this office. Always prompt, professional, and they go the extra mile to help with all your insurance coverage needs."

Kelsey Ray

April 10, 2023

5  out of  5 rating by Kelsey Ray
"So helpful and love that they have time to text me to help as well!"


March 20, 2023

2  out of  5 rating by M C C
"Better communication, people."

Auna Richardson

March 2, 2023

5  out of  5 rating by Auna Richardson
"Renee was a absolutely wonderful to work with! My new coverages were setup the same day I called. She provided me with all the information I needed to select the best insurance for my needs. I'm so happy to be back with State Farm and I could not recommend a better office/staff to work with. Thank you again!"

Randall Webb

March 2, 2023

5  out of  5 rating by Randall Webb
"Whenever someone calls their insurance company with a claim they are always under stress. My experience with Cindy Puckett's office is that no matter who answers the phone they are always helpful, concerned, empathetic, positive, knowledgeable and professional. I couldn't ask for more in terms of help and support from my insurance company."

Anderson Miller

February 21, 2023

5  out of  5 rating by Anderson Miller
"Every person at this office is very helpful and attentive and goes out of their way to make sure you get the help you need when you need it. Couldn't ask for better service when it comes to insurance."

Ken Wilkinson

January 18, 2023

5  out of  5 rating by Ken Wilkinson
"Cindy has been my agent for years. The office staff is awesome but Michelle goes above and beyond with a very personal touch. She is one of the best customer support people I have ever dealt with."

Paul Mozzi

January 12, 2023

5  out of  5 rating by Paul Mozzi
"Cindy and her team do an excellent job!"

Angela Roland

January 11, 2023

5  out of  5 rating by Angela Roland
"Very professional agents... I love this insurance company, they give the human touch💖💞💞💞💞🙏"

Dave Hurst

January 10, 2023

5  out of  5 rating by Dave Hurst
"I’ve been a customer with Cindy Puckett, and her amazing staff for 20 years now. I believe in supporting business that support me. This is what Cindy, and her staff do. They provide support at your best, and worst moments. I will never question their loyalty. They will always have my business. Thank you, Dave"


January 3, 2023

5  out of  5 rating by cameron
"My Rep Sandy has been extremely personable and helpful. She gets back to me immediately and cares deeply to make sure I’m getting taken care of. My service has been fantastic with this branch"

Holly Boudreau

December 21, 2022

5  out of  5 rating by Holly Boudreau
"So knowledgeable and kind!"

R. Murphy

December 20, 2022

5  out of  5 rating by R. Murphy
"Moving is stressful and Cindy Puckett’s office made the transition super easy. I knew what they needed, worked with me to add some new protections, and they contacted my previous State Farm agent to transfer the policy. I can’t recommend them enough!"

Ellen Butrum

December 19, 2022

5  out of  5 rating by Ellen Butrum
"Monique really worked with me to get the best plan for me and my family. She was patient and listened as I talked my way through the different policies. I feel very confident that with her help I have made a very positive decision moving forward. Thanks for all your help Monique!!"

Greg Jimenez

December 16, 2022

5  out of  5 rating by Greg Jimenez
"Cindy and her her is always so helpful and nice. Well done!"

jeremy cantu

November 28, 2022

5  out of  5 rating by jeremy cantu
"Very friendly and personable! 😊"

Kristi Layden

November 28, 2022

5  out of  5 rating by Kristi Layden
"Cindy Puckett and her team are a joy to work with! Always so helpful, knowledgeable and makes the insurance process a little easier!!"

Kim Smith

November 23, 2022

5  out of  5 rating by Kim Smith
"Renee thanks for being so helpful with my insurance needs!!!"